At MIX PRO BD, we are committed to providing genuine digital subscriptions and reliable customer support.

1. Subscription Guarantee

All subscriptions purchased from MIX PRO BD include support throughout the subscription period. If any issue occurs with your active subscription due to our service, our technical team will resolve it within 24 hours (in most cases, much sooner).

2. No Cancellation After Activation

Once a subscription has been successfully activated and delivered, cancellation requests will not be accepted, and no refund will be issued.

3. Refund Eligibility

Refunds are only applicable if we are unable to activate or deliver the purchased service due to our own fault.

4. Customer Misconduct

MIX PRO BD reserves the right to cancel any order or service without refund if a customer:

• Uses abusive, threatening, or inappropriate language.
• Attempts fraud or chargeback abuse.
• Violates our Terms & Conditions.
• Intentionally provides false or misleading information.
• Harasses or repeatedly misuses our support services.

5. Technical Support

Customers must report any subscription-related issue as soon as possible. Our support team is available to assist and will make every reasonable effort to resolve verified issues promptly.

6. Policy Acceptance

By placing an order with MIX PRO BD, you acknowledge and agree to this Refund & Cancellation Policy.